Artificial Intelligence in Student Affairs Administration

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 Generative artificial intelligence (AI) has been rapidly expanding in recent months. Tools in this area have the ability to create text, images, presentations, audio, and video using natural language prompts. The business world has been working to integrate these tools into everyday tasks. 

However, higher education may be slower to adopt the tools. On the academic side, there is concern that using artificial intelligence presents academic dishonesty issues. There is also concern that artificial intelligence may interfere with student learning and skill development. 

On the administrative side, there are many opportunities to integrate artificial intelligence, provided there are privacy and confidentiality protections. For example, entering student information into a language learning model (LLM) that is not sharing that data with the model via the Internet. Colleges can deploy closed models to prevent data breaches. 

Student affairs professionals can integrate AI in the following ways:

  • Creating templates for student organizations (bylaws, etc.)
  • Creating standard operating procedures (SOPs) for student affairs processes
  • Developing infographics for presentations for meetings
  • Drafting emails
  • Creating graphics for student affairs initiatives and events.
While this is not an exhaustive list, it provides a starting point for leveraging AI tools. When student affairs professionals learn how to use AI tools, they can then support student development by helping students learn AI literacy skills, which they may not get to practice in their classes due to reasons mentioned earlier.

While many people are familiar with ChatGPT, there are many other tools available. Gemini, Claude, and Copilot are multi-purpose alternatives to ChatGPT. Gemini integrates with Google tools while Copilot integrates with Microsoft tools. Claude can interface with many different tools.

While there are many challenges to keep up with AI developments, the opportunities to improve student affairs practice support spending time learning more about these tools. Student affairs leaders should consider modeling this behavior by supporting the use of these tools among their staff and making training opportunities available.

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